Give your AI a useful little playbook. These skills help handmade sellers and service businesses handle the jobs that keep coming back.
New to skills? Start here ↓A skill is a reusable set of instructions for a particular job. Instead of explaining how you want a customer reply or proposal written every time, you give your AI the playbook once.
You still provide your business details and review the result. These skills draft work for you; they don’t send messages or connect to your business accounts.
“Use customer-replies to answer this enquiry. Here are my prices and delivery policy.”
Your facts + a repeatable workflow = a useful first draft.Available on Claude Free, Pro, Max, Team and Enterprise, subject to workspace permissions. Official Claude guide ↗
Standalone skills are documented for the desktop experience; availability differs by surface. If you don’t have Skills, open SKILL.md in a text editor and paste its instructions into a chat before your request. This fallback applies to that conversation; it does not install a skill. Official ChatGPT guide ↗
You don’t need a different download for every product type or brand. The skill uses the business details you provide and asks for relevant missing information before making promises or filling in important facts.
Tell it your business name, what you sell or offer, who your customers are, your preferred language and your tone: warm, polished, playful or direct. Paste an existing product description, client message or website excerpt if that’s easier.
For example: “I sell personalised candles in Dubai. My customers buy gifts. Use warm, straightforward English. Here are my product details and delivery policy.”
A product listing needs materials, dimensions and care instructions. A service proposal needs your package, prices and terms. A customer reply needs the enquiry and the relevant policy. If something essential is missing, the skill should ask you rather than invent it.
Brand colours and logos are useful when you request a visual document. They aren’t needed for a text reply.
Ask your AI to summarise your business details into a “My business profile” document. Check it, then save it in your own ChatGPT or Claude project and use that project for future tasks. Installing a skill does not automatically save or remember your business across every chat.
You can also start with: “Before using this skill, ask me the questions you need to understand my business and this task. Ask a few at a time.”
Review prices, dates, promises and translations before using the result. Remove unnecessary customer names, phone numbers and other personal information from examples. If a skill doesn’t activate, check that it’s enabled and request it by name.
Turn an enquiry into a clear, friendly reply without inventing prices or promises.
You provide: Customer message, your prices and policies, preferred tone.
You get: A ready-to-review reply and any details you need to confirm.
Try this: Use customer-replies to reply to: “Can you deliver a personalised gift by Friday?” Ask me for anything you need before promising delivery.
Write useful product descriptions from your own notes, with the details buyers actually need.
You provide: Product facts, materials, dimensions, price and care details.
You get: A product title, description, specification list and missing-facts checklist.
Try this: Use product-listings for a handmade ceramic mug. Here are my product notes: [paste notes].
Spot the missing details before you quote or start a job.
You provide: Client enquiry and a description of the service you offer.
You get: A brief summary, important gaps and a message asking the right questions.
Try this: Use client-brief-checker on this photography enquiry: “We need photos for our new café.”
Build a clear proposal using your existing packages, prices and terms.
You provide: Client brief, approved packages, pricing and proposal template if available.
You get: A proposal draft with deliverables, exclusions, timing and payment details.
Try this: Use service-proposals with this client brief and my existing package: [paste both].
Draft a calm response that acknowledges the issue and offers a realistic next step.
You provide: Customer complaint, known facts and your refund or replacement policy.
You get: A response draft and a short list of decisions for you to make.
Try this: Use complaint-responses for a customer whose gift arrived damaged. Here is our replacement policy: [paste policy].
Turn completed work into a credible portfolio story without made-up results.
You provide: Project notes, your role, deliverables, outcomes and permission to name the client.
You get: A portfolio case study and a shorter social caption.
Try this: Use project-case-studies to turn these event styling notes into a portfolio story: [paste notes].
Turn a business idea into a short reel with a hook worth staying for and a payoff that delivers.
You provide: Your product or service, audience, brand voice, idea and available footage.
You get: A timed hook, three or four spoken and visual beats, payoff, text cards and a two-line caption.
Try this: Use reel-script-writer for my handmade candle business. Show why the first burn matters. My tone is warm and a little cheeky. I can film my hands and the candle; ask me for any care guidance you need.
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